Cancellations:
Due to our size, cancellations affect us significantly.
Consequently, we adhere to a strict cancellation policy. To receive a refund, cancellations must be
made more than two weeks prior to scheduled arrival date. For holidays, cancellations must be
made at least six weeks prior to scheduled arrival date. This includes weather and/or other
emergencies. For any cancellation there is a cancellation fee, which is the greater of 15% of
the total lodging fee, or $75. For groups, please see below. No refunds will be made for
departures prior to scheduled departure date.
For reservations that are made more than six months prior to scheduled arrival, the
lodging fee is non-refundable. For reservations that include any night from Dec 23
through Dec 31, a non-refundable deposit of 50% of the lodging total is required at the time of booking.
Group Cancellations and Reservations:
Groups are defined as four or more guests traveling together or two or more
rooms traveling together.
A non-refundable deposit of
50 percent of the total lodging fee is due at the time of booking. The balance
must be paid in full one month prior to the arrival date. There are no refunds
for any group cancellations including weather and/or other emergencies. No
refunds will be made for departures prior to scheduled departure date.
When booking for a group, please keep in mind that the lodge and cabins are solely
for the use of paying guests.
Miscellaneous:
Breakfast is served 8:30-9:30 am. We always try
to accommodate guests who ask to eat early, but what we are able to provide will depend on
what time you'd like to eat and how many other guests we have. We do our best to accommodate
all our guests. Coffee and tea are available early every day.
We run into problems when guests want to bring their friends over. Please
understand that our lodge holds just ten guests when we are full and that
bringing friends over is unfair to the other guests who paid for a quiet,
relaxing visit. This is especially true when guests want to bring children to
see the lodge. Additionally, our parking lot is only large enough to allocate
one spot per room, so we run into parking issues.
If you need anything extra like blankets, pillows. . . whatever it is, please ask
us and we will make every attempt to accommodate you.
We want you to be comfortable and to enjoy your stay.
We are glad to help you with restaurant reservations, purchasing flowers
and gift baskets, booking an in-room massage,
etc and working to make your stay as enjoyable as possible.
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